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Chris immediately responded to my phone. He gave me a detailed estimate and a reasonable cost. Exterminator came, went to work. Killed the infestation and finished up. A1 job by professional team. Good price, excellent work, no more problems. Highly recommend them.
Simply moved into new home to find our puppies picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 for a house up to 2,500 sq ft., and since our regular exterminator was reserved and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my regular service provider. They sent out a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size land with a deck and no lawn. My partner having no idea that he was being charged an outrageous price and thought I had agreed, gave Carlos his credit card information.
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I was flabbergasted at this cost! Additionally I found that Carlos had sprayed insecticide all around our bed, including on the border of these linens and on the top of underbid storage bins, requiring me to clean, launder and wash our floors multiple times. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions that the company was offering because that was done by the corporate office.
I only sprayed baseboards." I requested him to correct the fee, and he said no. I requested to talk with the owner. He came back on the line and told me his manager was busy and he would call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His exact words to me were,"You ought to have done your homework. If that is what Carlos billed you, that's the price. Then he gave me that the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Director, from Stanley phone me this afternoon to let me know he wanted me to become a happy customer. After, I explained that his service provider sprayed all around my bed, and the things underneath my mattress, charged me an outrageous price and that they were running a promotion useful site for servicing a house/yard much bigger than mine to get $135, he provided me Termite Technology Pest Control support for 1/2 of what I was charged ($485), but would not honor the promotion.
I think Tim felt great about his deal. I obviously didn't, and remain an unhappy client. I told Tim if my employees treated people and supplied service the way Stanley had done, I'd have given my services away for free and done anything necessary to correct the problem. .
UPDATE #2: Another upgrade. . .Tim only called back and said he felt bad about how I'd been treated all day and wanted to honor the promotion cost for $135. It is truly kind of Tim to reconsider. I hope Stanley invests in training its staff on customer service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great service , they do it quite nicely and with patience. We can observe huge difference with cockroaches etc after we got pest control done . I would recommend new sai pest control to everyone. Cheers guys! Good job! Sam assessed for Pest control services 22nd Nov, 2018 I've got the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, they've responded explanation immediately and have finished the job in about 2 hours, they've used chemical spray and have billed me RS.2200 for the same, the service given by these had been excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, most new houses were protected by spraying on the sand pad with organochlorine chemicals. However, increased awareness regarding the effects of the chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been accessible since 30 June 1995.
Pesticides which have substituted organochlorines are now available but may not be quite as effective in the longer term.
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The incidence of, or potential for, irreparable harm to homes has not been accurately determined, but both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the risk of serious structural damage. The Building Code of Australia requires that the structural components of every new building must be safe from termite attack.